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Physical address verification offers an on-ground review of a user’s stated location. This is especially useful for higher-risk cases, regulatory compliance, or verifying business locations. There are two types of physical address checks you can perform with Dojah:
  • Individual Address Verification
  • Business Address Verification
Dojah assigns a field agent to visit the user’s address and confirm:
  • That the address exists and is valid
  • That the user is physically present or can be identified at the location
  • That any utility bills or supporting documents are legitimate
Agents collect GPS coordinates, house images, and additional comments.

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Combine Both Methods for Stronger Accuracy

You can layer digital and physical address checks to reduce fraud risk:
  • Start with digital collection using eKYC and location matching
  • Add a physical verification step based on risk profile or transaction limits
  • Review uploaded utility bills or house photos

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Accessing Verification Results

All address verification data. This includes photos, location match scores, and agent reports. You can also manage reviews and outcomes directly in your dashboard, or trigger webhook notifications for completed checks.