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2024

Aug

NewCompliance
Custom Questions & Verification Analytics

Custom Questions let you gather compliance information and assess user risk with single-select, multi-select, or open-answer fields added directly to EasyOnboard verification pages. Verification Analytics launched with status metrics, geographical distribution, conversion rate, average completion time, and flexible timeframe filtering for data-driven decisions.

Apr

New
Multi-channel OTP verification

A more flexible OTP process lets you choose how users receive one-time passcodes — via SMS or WhatsApp — or send to both channels simultaneously for users on unreliable networks so codes always get through.

Multi-channel OTP verification

Mar

EnhancementNew
Widget enhancements, Global Business Search & sidebar revamp

The ID widget gained Email OTP for BVN Advanced, file-upload controls, camera-flip on capture screens, consolidated EasyOnboard configuration, and multi-device screen control. Global Business Search added worldwide company lookup with reliable data sources, and the dashboard sidebar was revamped for clearer navigation and re-categorized products.

Widget enhancements

Feb

NewEnhancement
Lookup overhaul, Business AML screening & Document Analysis

Easy Lookup was reworked to separate individual and business lookups and to support batch lookups across multiple users. AML screening expanded to cover business screening in one unified feature, and the no-code Document Analysis tool launched with a drag-and-drop interface, multi-document support, instant feedback, and detailed validity results.

Lookup and AML screening