Skip to main content
Compliance is the first item in the sidebar — marked with a red dot until it’s complete. It’s where you tell Dojah who your business is. Until your submission is approved, your account stays in sandbox; once it’s approved, you can switch to live mode. Compliance is a guided, four-step form shown down the left of the page: Business Details, Business Documents, Directors’ Details, and the MSA. Each step validates before you can continue, and you can jump back to any completed step from the stepper. Every step also has a Compliance Requirement link that opens detailed guidance on exactly what’s expected.
The form adapts to your country. Dojah verifies businesses across Africa, so the exact fields depend on where your company is registered. Each step below describes the general requirement, with the country-specific details called out. (Screenshots show the Nigerian flow as an example.)

​
Step 1 — Business Details

Identify your company. Provide your registration details, registered business address, website, and a short description of what you do and how you’ll use Dojah. Your country of incorporation is filled in automatically from your account region.
🇳🇬Nigeria
Enter your RC number and select Verify — Dojah resolves it against CAC, confirms your Company Name, and sets the Company Type (Business Name, Incorporated Trustees, or Limited Partnership).
🌍Other countries
Enter your business incorporation number. The company name and type aren’t auto-resolved — you enter your details directly.
Compliance Step 1 — Business Details

​
Step 2 — Business Documents

Upload the documents that prove your registration and address. Each upload accepts a single file — drag and drop, or click to browse. You can attach additional supporting documents with “+ Add another document” (licenses, regulatory approvals, or partnership agreements) — these are required if you offer a regulated service.
🇳🇬Nigeria
CAC Certificate (Business ID), MEMART (Memorandum & Articles of Association), Status Report, and a Utility Bill dated within the last 3 months.
🌍Other countries
Your Certificate of Incorporation, plus any supporting documents that apply to your business.
File requirements. Each document can be a PDF, JPG, or PNG, up to 5 MB. Make sure scans are clear, the whole document is visible, and the company name matches your registration.
Compliance Step 2 — Business Documents (Nigeria example)

​
Step 3 — Directors’ Details

Link a director to the business. Provide their job title and a government-issued ID, then upload it.
🇳🇬Nigeria
Also enter the director’s 11-digit BVN and verify it — Dojah confirms their identity and fills in their name. The uploaded ID must match the name on the BVN.
🌍Other countries
No BVN step — provide the director’s name and job title alongside their government-issued ID.
Compliance Step 3 — Directors' Details

​
Step 4 — Master Service Agreement

The final step is the MSA. Read through the full Master Service Agreement (Dojah_MSA_v2.1.pdf — you can download a copy). Then add your signature: switch to Draw to sign in the box, or Upload to attach an image of your signature. Finally, select Submit for Review to send your application to Dojah. If your application was previously returned, this button reads Resubmit. Compliance Step 4 — Master Service Agreement

​
After you submit

Your application moves through three states:
Under reviewRejectedApproved
Don’t wait to integrate. Approval is only required for live traffic. You can build your entire integration and test it end-to-end in sandbox while your compliance review is in progress.

​
Frequently asked questions

Nigerian companies provide a CAC Certificate, MEMART (Memorandum & Articles of Association), a Status Report, and a recent utility bill (dated within the last 3 months), along with an RC number and a director’s BVN. Companies registered outside Nigeria provide a Certificate of Incorporation and a government-issued ID. Every file can be a PDF, JPG, or PNG up to 5 MB.
Yes. Every new account starts in sandbox, which runs on test data and is never billed, so you can build and test your entire integration first. You only need to complete compliance to run live verifications against real records — and you can keep working in sandbox while your application is under review.
Once you submit, your application goes into review by Dojah’s team. If anything needs fixing it comes back as rejected with a reason, so you can update the relevant step and resubmit. When it’s approved, your account is switched on for live mode and the Compliance item drops off your sidebar.
Dojah resolves your RC number against the CAC registry to confirm your company. If it fails, check that the number is entered correctly and matches your registered business name. Once it resolves, your Company Name and Company Type are filled in automatically.
No. The BVN step is specific to Nigerian directors. If your business is registered elsewhere, you provide the director’s name, job title, and a government-issued ID instead — no BVN required.