Workflows

A workflow is a reusable onboarding flow. The list shows each workflow’s app, status (Published or Draft), session count, estimated cost, and creation date. Select + Create Flow to start a new one — from a pre-built template (Lending, Crypto, Digital Biz, BNPL) or from scratch. A second tab, Verification links, tracks individual links you’ve shared.

A workflow is tied to an app — its branding and verification data run under that app’s keys. Pick the app when you create the flow. See Apps for how apps work.

The workflow builder

Open a workflow to edit it in the builder — a two-panel view with a live phone preview on the right, so you see exactly what users will. Work is organised across five tabs: Appearance, Steps, Fraud Check, Settings, and Integration. Save your work as a Draft and Publish when it’s ready.

The EasyOnboard workflow builder showing steps and a live preview

Appearance

Brands the widget so it matches your product. Settings here drive the live preview.

Setting	What it controls
Branding	The linked app, a logo (PNG, SVG, or JPG, up to 2 MB), and your brand colour.
Display Name	The name shown at the top of the widget.
Font	The widget font — e.g. Inter, DM Sans, Manrope, Poppins, Lato, or Roboto.
Button Border Radius	The roundness of buttons, from square to pill.

Steps

The verification steps in the flow, in order. Add them from a catalogue:

Step	What it collects
Get Started	A welcome screen shown before verification begins.
User Data	Name, email, and phone number.
Government Data	A government ID lookup — NIN, BVN, passport, driver’s licence.
Government Issued ID	Capture and verification of an ID document.
Liveness	A selfie with liveness detection to confirm a real person.
Address	Residential address verification.
Email	Email verification by one-time password.
Questions	Your own custom questions (open, single-, or multiple-choice).

Each step shows its own cost, and the builder totals an estimated cost per verification as you go.

Fraud Check

Under Fraud Rules you switch on checks that watch for suspicious activity as a user goes through the flow. Each rule is toggled on or off, and you choose what happens when it triggers — Pending (flag the session for your review) or Fail (reject it automatically).

Fraud rule	What it checks
User Data	Whether the name and date of birth are consistent across data sources.
Age Limit	Flags users below a minimum age you set.
Liveness Check	Compares the selfie against the submitted ID photo, with liveness-score and image-match thresholds.
AML Screening	Screens against sanctions and PEP databases — choose which lists (PEP, Adverse Media, Sanctions, Warning) and a match-score threshold.
Duplicate ID	Blocks reuse of the same ID number or face across verifications.
IP / Device Screening	Flags suspicious devices, VPNs, or proxies.
Digital Address	Verifies the user’s address by matching their geolocation.

Settings

Controls how verifications are reviewed, who’s notified, and where the flow runs:

Setting	What it controls
Review Process	Automatic returns a result as soon as the checks finish; Manual holds each session for your team to review before a result is returned to the user.
Business Notifications	How your team is alerted to verifications — by webhook, email, or both.
User Notifications	Email updates sent to the user, plus the support email they can reach you on.
Countries	Allow or block specific countries — or allow them all.
Resume Verifications	Let users pick up an unfinished verification where they left off.
Same-Device Agent Resume	Allow a verification to be resumed on the same device.
Multiple Device Verification	Allow a user to continue a verification across more than one device.
Confirmation Page	Show Dojah’s default completion page, or set a Redirect URL to send users back into your app afterwards.

Integration

How you take the flow live. Once a workflow is published, the Integration tab gives you a Shareable Link — a hosted verification page you can send straight to users — plus a link to the SDK & API reference for embedding the same flow in your own web or mobile product.

Getting started

Home

Verify

Fraud & Risk

Integrations

Account

Workflows

The workflow builder

Appearance

Steps

Fraud Check

Settings

Integration

​The workflow builder

​Appearance

​Steps

​Fraud Check

​Settings

​Integration

The workflow builder

Appearance

Steps

Fraud Check

Settings

Integration